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The Secrets of "Information Handover" to Improve IS×FS Collaboration

The Secrets of "Information Handover" to Improve IS×FS Collaboration

Creating "Winning Sales Talks"! An explanation of resolving collaboration issues between sales departments (IS to FS).

In this document, we explain the "tips for inter-departmental handover of negotiations" to increase the order rate. We introduce common issues that often arise between IS and FS, the causes of challenges in collaboration between IS and FS, and ideas for improving the quality of negotiations. To resolve the collaboration issues between IS and FS and enhance the quality of negotiations, it is essential to move away from subjective judgments and ad-hoc collaboration, and to establish an organized structure and system. [Contents (partial)] ■ Company Overview ■ Introduction to Sales Request Services ■ Book Introduction ■ Common issues that arise between IS and FS ■ Why challenges arise in collaboration between IS and FS ■ Goals *For more details, please download the PDF or feel free to contact us.

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[Information] How to Utilize LinkedIn to Develop Enterprises

[Information] How to Utilize LinkedIn to Develop Enterprises

A Must-See for Inside Sales! Explanation Based on Actual Use Cases

This document explains how to utilize LinkedIn for enterprise development, based on actual case studies. We will introduce BDR initiatives that achieved a 15% appointment acceptance rate, cold emails using LinkedIn, and the LinkedIn extension "Sales Navigator." By sending emails that clearly articulate "Why you, Why now," the appointment acceptance rate can more than double compared to approaches that rely solely on phone calls. 【Contents】 ■ Introduction ■ What is a cold email using LinkedIn? ■ About the LinkedIn extension "Sales Navigator" ■ Practical methods for sending cold emails using LinkedIn ■ Conclusion *For more details, please download the PDF or feel free to contact us.

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[Information] Key Points for Creating Talk Scripts During IS Launch

[Information] Key Points for Creating Talk Scripts During IS Launch

Aim to create scripts that are used on-site for a long time and help achieve objectives!

This document explains the key points for creating a talk script and the basic flow of the script. We will present examples along the points, such as organizing the background for creating the script and clarifying the purpose of the script, as well as introducing important considerations. Our company not only creates talk scripts for inside sales but also carries out the entire process up to making calls. Please feel free to consult us. 【Contents】 ■Introduction ■Chapter 1: Why is a talk script necessary? ■Chapter 2: Four key points for script creation ■Chapter 3: Basic flow of the script ■Chapter 4: Tips for script creation ■Conclusion *For more details, please download the PDF or feel free to contact us.

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Preparation for consistently achieving results in outbound calls.

Preparation for consistently achieving results in outbound calls.

Stable orders can be expected! A thorough explanation of the process leading up to executing the approach.

This document introduces the necessary initiatives to enhance the effectiveness of outbound calls. It explains the five steps to identify targets, the steps for creating approach scenarios, and the means and priorities for the approach. Outbound calls can be a reliable method for generating orders if thorough preparation and verification are conducted. Rather than proceeding blindly, let's aim for outbound calls that yield results. [Contents] ■ Achieving results with outbound calls ■ Identifying targets ■ Creating approach scenarios ■ Executing the approach ■ Summary *For more details, please download the PDF or feel free to contact us.

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[Information] Points and Steps for Effectively Utilizing a House List

[Information] Points and Steps for Effectively Utilizing a House List

A must-see for inside sales and marketing professionals! Introducing the secrets of a "high-quality house list."

This document introduces points and procedures for effectively utilizing a house list. It explains the creation of a "high-quality house list," the failures that arise from not accumulating information, and key points for efficiently retaining information. By effectively utilizing a house list, you can recover when leads are scarce and re-approach previously acquired leads. 【Contents】 ■ Introduction ■ The Secrets of a "High-Quality House List" ■ Points for Information Accumulation ■ Preparation for Utilizing a House List ■ Steps for Approaching with an Effectively Utilized House List *For more details, please download the PDF or feel free to contact us.

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[Information] Startup Entry Guide to the Hidden Giant Market "Public Market"

[Information] Startup Entry Guide to the Hidden Giant Market "Public Market"

The goal is not just the private market! Introducing the tailwind for startup entry.

In this document, we introduce our entry into the public market, which has a market size of 25 trillion yen. We explain examples of collaboration between startups and government, including government-led startup development and DX promotion, as well as the bidding mechanisms in the public market. Our company also has a track record in supporting public sales (BtoG). Please feel free to contact us if you have any concerns. [Contents] ■ The Hidden Giant Market: "Public Market" ■ Tailwinds for Public Sales to Startups ■ The Mechanism of Public Sales ■ Two Approaches to Winning Contracts from Public Institutions ■ Summary *For more details, please download the PDF or feel free to contact us.

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[Data] Content Marketing Derived from Practical Outputs

[Data] Content Marketing Derived from Practical Outputs

A must-see for marketers! Introducing how to utilize content across multiple channels.

This document introduces how to utilize outputs from practical work in content marketing. It covers the role of content in marketing, methods to deliver high-quality content to a larger audience, and examples of strategies that our company has implemented successfully. In intangible products such as outsourcing services and consulting, the presence of content has a significant impact on marketing effectiveness. [Contents] ■ The role of content in marketing ■ How to deliver high-quality content to more people ■ Example of strategies: Content marketing using multiple channels ■ Summary *For more details, please download the PDF or feel free to contact us.

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[Information] Indicators to Monitor and How to Set Up Salesforce

[Information] Indicators to Monitor and How to Set Up Salesforce

Salesforce Utilization Techniques! Here are 5 Key Points to Keep in Mind Across All Industries.

In this document, we will thoroughly explain the metrics to monitor as part of Salesforce utilization and how to set up Salesforce. Starting with the role of the SDR manager, we will detail the five key metrics to monitor and provide step-by-step instructions for setting up dashboards. By monitoring the process from lead to order, you will be able to identify bottlenecks. Let's design and configure Salesforce with these five key points in mind. [Contents] ■ Introduction to our company ■ Five key metrics to monitor ■ How to set up dashboards ■ Supplementary information *For more details, please download the PDF or feel free to contact us.

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Inside Sales Email Template Collection

Inside Sales Email Template Collection

Introducing email templates tailored to various situations, such as scheduling arrangements and confirming appointments via email!

This document is a collection of email templates for inside sales provided by Sales Request Inc. It includes templates for various situations such as when there has been no contact after downloading the materials, after attending a seminar, or when it is not possible to conduct a hearing over the phone. Our company provides inside sales outsourcing and support for utilizing CRM/MA, assisting growth companies ranging from seed-stage to publicly listed companies, primarily in the SaaS sector. [Contents (partial)] ■ Company introduction ■ Overview of support by Sales Request ■ Client companies ■ Email templates (for no contact after downloading materials) ■ Email templates (for no contact after attending a seminar) ■ Email templates (for cases where hearing cannot be conducted over the phone) *For more details, please download the PDF or feel free to contact us.

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[Information] Launching Inside Sales - CRM Design -

[Information] Launching Inside Sales - CRM Design -

If you implement this, you can build the inside sales operation!

This document introduces key points to consider when launching inside sales. It explains common concerns during the launch phase, the visualization of the inside sales process, and the effects of visualizing lead statuses. At the stage of launching inside sales, it is important not to overthink and to start by creating a simple design with minimal items. [Contents] ■ Introduction ■ Chapter 1: Lead Management ■ Chapter 2: Action Management ■ Chapter 3: Visualization of Results ■ Conclusion *For more details, please download the PDF or feel free to contact us.

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[Information] A Must-See for Inside Sales! Emails with Responses and Emails without Responses

[Information] A Must-See for Inside Sales! Emails with Responses and Emails without Responses

Simply, timely, and with awareness of the target audience! Just by mastering these three tips, your response rate will increase.

In this document, we introduce three essential tips for increasing response rates that are a must-see for inside sales. We cover common concerns in call operations, the importance of emails, email response rates, three crucial tips you must know, and successful email case studies. In addition to providing inside sales outsourcing, our company also offers outsourcing for approaches other than phone calls. Please feel free to contact us if you need assistance. 【Contents】 ■ Introduction ■ Three crucial tips you must know ■ Successful email case studies ■ What to do when you still don’t receive a response *For more details, please download the PDF or feel free to contact us.

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[Information] Is Inside Sales Annoying? Understanding Customer Psychology and How to Overcome It

[Information] Is Inside Sales Annoying? Understanding Customer Psychology and How to Overcome It

Beginner's Course on Inside Sales! Key Points to Keep in Mind to Avoid Being Considered "Annoying"

This document introduces methods for successfully conducting telemarketing through inside sales. It explains the reasons why sales calls are perceived as "annoying," the four negative psychological factors associated with sales calls, and four strategies to overcome these negatives. Clear communication regarding "who is contacting, for what purpose, and why" is essential for helping the recipient understand that the information or service being offered is beneficial. [Contents] ■ Why are sales calls considered "annoying"? An analysis of customer psychology ■ The four negative psychological factors customers associate with sales calls ■ Communication techniques to overcome the four negatives ■ Summary *For more details, please download the PDF or feel free to contact us.

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What are the secret strategies to increase the number of business negotiations after a webinar?

What are the secret strategies to increase the number of business negotiations after a webinar?

A must-see for sales/marketing professionals! An explanation of a case where the connection rate increased by 25%.

In this document, we will introduce the "webinar initiative that increased the negotiation rate" from the measures we actually implemented. We will also include typical follow-up patterns, the key to generating SQLs through pre-approaches, email templates, and specific call content. It is important to follow up with participants while being conscious of "why you, and why now," and to focus on capturing customer feedback during calls. [Contents] ■ Introduction ■ General flow of follow-up ■ Measure 1: Email follow-up ■ Measure 2: Call follow-up *For more details, please download the PDF or feel free to contact us.

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[Data] Inside Sales Utilization Case Study: Customer Inside Sales

[Data] Inside Sales Utilization Case Study: Customer Inside Sales

Introducing a system for acquiring business negotiations from existing customers! We provide flexible and reproducible strategies.

This document introduces customer inside sales as a case study of utilizing inside sales. It clearly explains the differences from customer success, the background for starting customer inside sales support, and the effects gained from the support, using diagrams and graphs for clarity. It also includes key points for starting customer inside sales. Please feel free to download and take a look. [Contents] ■ What is customer inside sales? ■ Background for starting customer inside sales ■ Effects gained from customer inside sales support (case studies) ■ Key points for starting customer inside sales ■ Details of sales request support *For more information, please download the PDF or feel free to contact us.

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[Support Case] Findy Inc.

[Support Case] Findy Inc.

Acquired 45 appointments in 3 months through BDR, significantly reducing management costs with in-house support.

We would like to introduce a case study of implementing inside sales at Findy Inc., which provides support for engineer recruitment and tools to streamline development organizations. The company was struggling to increase the number of projects they could introduce relative to the number of registered freelance engineers. Therefore, there was an urgent need to develop companies that could request projects for engineers. After implementation, the results in BDR were approximately 45 business negotiations acquired and 6 orders received within about three months, with the number of appointments and order rate ranking among the top class of their outsourcing partners. Additionally, during regular meetings, they received feedback that not only detailed numerical reports were provided, but also accurate suggestions for future actions based on call responses and failure cases from competitors in the same industry. [Case Overview] ■ Challenges - Wanted to achieve results in acquiring new business negotiations in a short period. - Aimed to establish inside sales from scratch with an eye toward in-house development. ■ Results - Acquired approximately 45 business negotiations and 6 orders within about three months, with the number of appointments and order rate ranking among the top class of their outsourcing partners. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Ayakaba Co., Ltd.

[Support Case] Ayakaba Co., Ltd.

Created 20 pipelines in 4 months! Orders are expected to come in from now on.

We would like to introduce a case study of implementing inside sales at Asuka Co., Ltd., which provides branding support. The company faced the need to find a successor after the employee responsible for inside sales resigned. Within four months of implementation, there were 34 appointments, of which 20 are currently in negotiation. The number of negotiations is definitely increasing, and the conversion rate from appointments to negotiations is high at 58%, indicating that we are receiving very high-quality leads. [Case Overview] ■Challenges - There was no inside sales representative due to the predecessor's resignation. ■Results - 34 appointments and 20 negotiations generated within four months. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] YOUTRUST Inc.

[Support Case] YOUTRUST Inc.

Delegating negotiation setup and focusing on improving order rates! A case of handling approximately 100 initial inquiries per month.

We would like to introduce a case study on the implementation of inside sales at YOUTRUST Inc., a company engaged in the development and provision of career social networking services. Initially, the company had interns working as field sales representatives handle first responses to inquiries. However, due to their dual roles, responding to inquiries often got pushed to the back burner, which reduced the time available for preparing for meetings and led to various challenges. After the implementation, the number of meetings, which had originally averaged about 85 per month, was able to increase to an average of about 100 per month. Additionally, the preparation for meetings and follow-ups after meetings began to be conducted without any omissions. [Case Summary] ■Challenges - Wanted to outsource first responses to inquiries to professionals in order to focus on field sales. ■Results - The entire field sales team was able to concentrate on each individual meeting and improve the order rate. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Asobica Inc.

[Support Case] Asobica Inc.

The division of sales work has stabilized the number of orders! Support has been provided for reviewing target customers and creating white papers.

We would like to introduce a case study of implementing inside sales at Asobica Inc., a company that develops and provides a customer success platform. At the company, not only finance but also sales and marketing were handled by one person, leaving very little time. There was a period when they hired young sales members, but the lack of time for training made it difficult for them to grow, which was a significant challenge. After the implementation, the number of leads increased more than fivefold within three months. Additionally, by being able to focus on field sales, the number of orders stabilized. [Case Overview] ■ Challenges - The lack of manpower forced the CEO to conduct sales activities personally. ■ Results - The number of leads increased more than fivefold, and the number of orders stabilized. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Baseconnect Inc.

[Support Case] Baseconnect Inc.

Responding immediately to thousands of leads each month and generating business opportunities! Acting on the initial approach to the thousands of leads generated every month.

We would like to introduce a case study of implementing inside sales at Baseconnect Inc., which develops and provides a cloud-based corporate information database. The company was already prioritizing leads that seemed likely to convert based on the input from registration forms, but they still faced a shortage of internal resources, resulting in an ongoing situation where they could not fully approach the leads they had acquired. After implementation, the number of calls made to the thousands of leads acquired each month increased by about 1.5 times. Since the effects were immediate, what started with one person in charge was expanded to three people three months later, allowing them to finally approach the audience interested in their services in real-time. [Case Overview] ■ Challenges - Insufficient resources to respond immediately to acquired leads ■ Results - The number of calls increased by about 1.5 times, consistently generating 50 business negotiations each month without additional internal resources. *For more details, please refer to the related links or feel free to contact us.

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New business sales agency plan (package)

New business sales agency plan (package)

Create a system for selling a new business and get it on track.

The "New Business Sales Agency Plan" in the sales request provides one-stop support from the formulation of sales strategies to the creation of target lists and the acquisition of business negotiations. We will implement approaches aimed at acquiring business negotiations. Utilizing the know-how cultivated through inside sales support, we maximize the number of business negotiations. Additionally, based on the data obtained through sales activities, we repeatedly conduct rapid verification and execution to efficiently acquire highly probable prospects. [Features] ■ Formulation of sales strategies for new businesses ■ Sales agency for new businesses ■ Service improvement based on verification results *For more details, please refer to the related links or feel free to contact us.

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Enterprise Appointment Acquisition Plan (Package)

Enterprise Appointment Acquisition Plan (Package)

Breakthrough with CxO letters! Comprehensive support for new business development from letter creation to securing business meetings.

We would like to introduce our "Enterprise Appointment Acquisition Plan." This plan consistently implements personalized letters and follow-up calls tailored to the challenges and industry trends of each enterprise, targeting the CxO level (executives and decision-makers) of enterprise companies. Through high-precision targeting and timing design, we create touchpoints with decision-makers and support the maximization of business negotiation opportunities. 【Features】 ■ Individually optimized appeal design ■ Seamless execution system ■ Continuous analysis and improvement *For more details, please refer to the related links or feel free to contact us.

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Customer Inside Sales Outsourcing Support

Customer Inside Sales Outsourcing Support

Unearthing untapped revenue from existing customers. Inside sales support specialized in upselling and cross-selling.

"Customer Inside Sales" is a new inside sales model that supports the maximization of revenue through a strategic approach targeting existing customers. It ensures the capture of upsell and cross-sell opportunities and executes personalized proposals that directly lead to securing business negotiations. This service primarily targets companies that offer multiple products, providing "proposals that resonate with different departments or uses" and "expansion proposals within existing departments," thereby supporting the improvement of customer unit price and maximization of LTV. [Features] ■ Discovering lists through cross-department key person research ■ Proposal-based approach based on product understanding ■ Results-oriented process management utilizing CRM *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Tanaka Medical Instruments Manufacturing Co., Ltd.

[Support Case] Tanaka Medical Instruments Manufacturing Co., Ltd.

From restructuring the sales style to an "offensive" sales system. A medical device manufacturer achieved sales transformation through inside sales.

We would like to introduce a case study of implementing inside sales at Tanaka Medical Instrument Manufacturing Co., Ltd., a medical device manufacturer specializing in the production and development of surgical instruments. In recent years, the company has seen an influx of low-cost products from overseas, intensifying price competition. There have been increasing situations where they cannot compete solely on quality, and the number of appointments has fallen short of their KPIs. After implementation, they aimed for an appointment rate of 1.5%, but achieved a rate of 4.6%. In just four months, they secured 184 appointments. [Case Overview] ■ Challenges - With the need for sales strength due to cost reductions and expanded product options in the medical industry, it was urgent to build a system that does not rely on dealers. ■ Results - Appointments exceeded expectations by more than three times. - The sales strategy became clear regarding "who to propose to and what to propose." *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Kaonavi Inc.

[Support Case] Kaonavi Inc.

As a 'partner' in enterprise development, supporting complex assignments and individual proposals, creating rapid orders from previously untapped connections.

We would like to introduce a case study of our inside sales implementation at Kaonavi, Inc., which provides a talent management system that accelerates strategic HR by uncovering the individuality and talents of employees. In their company, there were aspects that previous IS vendors could not adequately address, especially given the depth required for commercial flows and proposal content. It was crucial to be able to construct conversations tailored to the other party after proper hearing. After the implementation, what has been particularly helpful is the speed of daily responses. We received feedback that the responses on Slack are incredibly fast, and when we consult them, they react immediately. **Case Overview** - **Challenges** - We want to develop outbound approaches to enterprise companies. - **Results** - The "greatness" of call handling: creating a sense of security with immediate responses and a sense of unity that feels like an internal team. - Changes within the company: the team's "collaboration ability" has changed, making results reproducible. *For more details, please refer to the related links or feel free to contact us.*

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[Support Case] Zenrin Datacom Co., Ltd.

[Support Case] Zenrin Datacom Co., Ltd.

High flexibility and understanding of products are attractive! Achieving results that greatly exceed expectations.

We would like to introduce a case study of implementing inside sales at Zenrin Datacom Co., Ltd., which provides navigation services and map utilization solutions. Since the company did not have personnel with inside sales skills in-house, it was quite challenging to handle it internally, and there was a strong desire to achieve results in a short period, so they decided to request assistance from an outsourcing company. After the implementation, the overall appointment acquisition results for the Promotion Promotion Office achieved 110% of the target. Additionally, they expressed appreciation for the flexibility to handle irregular requests such as webinars and exhibitions. 【Case Overview】 ■Challenges - Wanted to achieve results in acquiring new business negotiations in a short period. ■Results - Achieved 110% of the target. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Kodomon Co., Ltd.

[Support Case] Kodomon Co., Ltd.

Achieved a 4% appointment rate in outbound calls! Expanded support scope to include calls to existing customers.

We would like to introduce a case study on the implementation of inside sales at Kodomon Co., Ltd., which operates ICT services for childcare and educational facilities. The company's main product, the childcare and education ICT service "Kodomon," is limited to the childcare and education industry, and thanks to this, they have been steadily gaining market share. However, there was a concern that "the number of leads might eventually decline." After implementation, the appointment rate was 4%, with an order rate of 88% from those appointments, resulting in approximately 120 contracts. Additionally, about 70% of those who received calls signed up for the webinar, and regarding the campaign, they obtained approximately 400 applications from 73% of those they spoke with. [Case Overview] ■ Challenges - There was a lack of resources to conduct outbound calls for the new service. ■ Results - An appointment rate of 4%, with an order rate of 88%, resulting in approximately 120 contracts. - About 70% of those who received calls signed up for the webinar. - Approximately 400 applications were obtained from the campaign. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] SB Payment Service Corporation

[Support Case] SB Payment Service Corporation

Assisted in building Salesforce dashboards, improving the deal conversion rate by 139%!

We would like to introduce a case study of implementing inside sales at SB Payment Service Co., Ltd., which provides payment platform services. Around the beginning of 2023, the company experienced a steady increase in the number of leads, resulting in an imbalance between the number of leads acquired and the number of personnel available to handle them, leading to a decline in the conversion rate to business negotiations. Comparing before and after the support, the conversion rate to business negotiations improved by 139% after implementation. Additionally, by partially customizing the Salesforce dashboard, analysis became easier. [Case Overview] ■ Challenges - Due to the increase in the number of leads, there was a shortage of inside sales personnel, leading to a declining trend in the conversion rate to business negotiations. ■ Results - Achieved performance equivalent to that of employees. - Supported the construction of the Salesforce dashboard, resulting in a 139% improvement in the conversion rate to business negotiations. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Limpres Co., Ltd.

[Support Case] Limpres Co., Ltd.

Increased additional orders by reactivating existing customers! Two orders received in the first three months, with expectations for further growth.

We would like to introduce a case study of implementing customer sales at Limpres Co., Ltd., which provides IT digital training, IT consulting, and support for in-house production. The company faced a challenge where they were so focused on new customer acquisition that they struggled to allocate time for following up with existing customers, resulting in no additional orders. After the implementation, they approached 100 companies and secured orders from 2. They also mentioned that there are several companies expected to place orders in the future. [Case Overview] ■ Challenge - There was only one field salesperson, and they could not dedicate time to additional proposals for existing customers. ■ Results - 2 orders secured within 3 months of starting. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] Gaiax Inc.

[Support Case] Gaiax Inc.

Doubling the number of business negotiations while ensuring quality! A case study of outsourcing the approach to new leads.

We would like to introduce a case study on the implementation of inside sales at Gaiax Co., Ltd., which provides support for social media marketing. The company originally had only two field sales representatives, limiting the number of deals they could handle. There was a need to scrutinize leads and improve the quality of negotiations. Additionally, they were unable to respond to all inquiries, resulting in missed opportunities. Since providing support in July 2019, when comparing the first and second halves of 2019, the number of negotiations has doubled. Furthermore, with the increase in negotiations and repeated effectiveness verification, they have become more efficient in identifying their ideal customers than before. [Case Overview] ■ Challenges - Limited sales resources necessitated an improvement in the quality of negotiations. ■ Results - Within six months of support, the number of negotiations doubled while maintaining quality. *For more details, please refer to the related links or feel free to contact us.

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[Support Case] ContractS Inc. (formerly Holms)

[Support Case] ContractS Inc. (formerly Holms)

Flexibly respond to changes and ensure stable supply in business negotiations! Streamline the series of marketing and sales activities.

To ContractS Inc., which develops and provides contract management systems, we would like to introduce a case study on the implementation of inside sales. In March 2020, the company was still in its fourth year of establishment, and there were significant changes in both the organization and the product itself. It had become difficult to carry out inside sales operations solely with the members who were originally in-house. After the implementation, the appointment rate from leads that made inquiries consistently maintained at 30%, and we received feedback that the most significant achievement was the stable supply of a certain number of business negotiations. [Case Overview] ■ Challenges - It was difficult to organize inside sales, and they were looking for knowledgeable external partners. ■ Achievements - Flexibly responding to changes in lead acquisition numbers and the activity status of field sales while providing a stable supply of business negotiations. - Streamlined the series of marketing and sales activities. *For more details, please refer to the related links or feel free to contact us.

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